Online & pre-order payments
Cannabis online payments for pickup and delivery.
Let customers pay before you pack the order — online, over the phone or in person — so pickups are quick and deliveries arrive already paid.
Overview
How it works.
A good fit for
- Delivery services
- Dispensaries with online or phone ordering
- Curbside and express pickup programs
- Operators who want fewer cash deliveries
Online ordering is only half the job if the customer still has to pay at the door. When they can pay ahead, pickup lines move faster, drivers carry less cash and no-show orders stop tying up inventory.
Sprout’s online payments add a checkout to the website you already have, instead of forcing you onto a new platform. The same account can take payments over the phone and in person, so every channel reports in one place.
What’s included
Built for how dispensaries actually sell.
- 01
Website checkout
A lightweight integration that adds secure payment to your existing site, with help from our team to set it up.
- 02
Phone orders
Take payment over the phone for call-in orders and confirm them before they’re packed.
- 03
In-person, same account
Online, phone and in-store payments reporting together, so reconciling is simple.
- 04
Paid before it’s packed
Prepare only paid orders, and cut the cost of no-shows and abandoned pickups.
- 05
Safer deliveries
Drivers carrying less cash are less of a target and have less to reconcile at the end of a shift.
- 06
Refunds handled properly
Issue refunds digitally instead of pulling cash from the drawer.
Getting started
Three steps.
- 01
Show us your setup
Your website, menu or ordering platform, and how customers order today.
- 02
Plan the integration
We explain how checkout would work on your site, the timeline and the costs.
- 03
Launch and test
We help your developer or team install it, run test payments and go live.
Questions
About online & pre-order payments.
Do I need a new website?
No. Online payments are added to the site you already have. We’ll look at your setup and tell you what the integration involves before you commit.
Can customers pay over the phone?
Yes. Phone payments use the same account, so call-in orders can be paid and confirmed before they’re prepared.
Does it work with my menu or ordering platform?
Often, yes. Tell us which platform you use and we’ll confirm how it connects before you sign anything.
How do refunds work?
Refunds are issued back to the customer digitally, which keeps your cash drawer out of it and gives you a clean record. See common cannabis payment mistakes.
More answers in the FAQ.
Get started
Add online payments to the site you already have.
Tell us how customers order today. We’ll show you how pay-ahead would work and what it costs.
Prefer to talk? Call (844) 227-8521 or request a demo.
Why Sprout
- Every rate and fee in writing before you sign
- Dispensary ATMs at no cost to the dispensary: machine, installation, cash and repairs
- Help with disputes and chargebacks
- Licensed cannabis businesses in every state with a legal cannabis market
- A reply within one business day